Services

There are clients who simply hire us to source and manufacture a run of enamel pins. Then over time they scale up to a fully functioning Shopify store with a full collection we help to manage. We can scale with your needs.

Design

We can help with brainstorming, sketched concepts, original designs, packaging or branding.

  • We match your project with a designer from our team that will bring your ideas to life. After an initial brainstorming session where we collect your assets, wants and dreams, we send some sketches for you to pick your favorite and give us feedback.

  • After a sketch is chosen, our team will flush out your design in detail and colors, and send over for approval. The vector design files will be packaged for you to then use as you see fit.

  • We hope you love your final design! We can help you utilize the design in your organizations branding, merchandise and any other materials needed to help promote your message.

Production

From your designs or our original concepts, we source manufacturing and manage the production of your merchandise so you don’t have to. You approve mock-ups and we get it done.

  • The sky is the limit! We have an extensive collection of products we have made with our trusted vendors, not limited to: etc. etc.

    And If there is something we haven’t manufactured before, we will work with you to make it happen!

  • Turn around times depend on the type of product, but can range from 2 weeks to 2 months! We can review timelines that are specific to your projects once we get the ball rolling.

  • Once your invoice for design work is finished, we will package your vector art files and email them to your team. If you are having products manufactured with us, we will first send an estimate of costs. Once the actual order is placed, we will have a final invoice from our vendors. You will need to pay 50% deposit on merchandise orders. We will receive the orders at our warehouse for our team to quality check and count. Delivery or pick up can be coordinated with our warehouse team, and final payment of invoice will be due at pickup/delivery.

Shopify

We are certified Shopify Developers and Marketing Managers. We can help with theme builds, app installs, site launch and most importantly site management.

  • We focus on building e-commerce shops on Shopify because of its numerous advantages.

    1. User-Friendly Interface: Shopify is renowned for its simplicity and ease of use. Even if you have no technical expertise, you can set up and manage your online store with its intuitive drag-and-drop interface.

    2. Customizable Designs: With a vast array of themes and templates, Shopify allows you to create a visually appealing online store that matches your brand identity. These templates are also mobile-responsive, ensuring a great shopping experience on any device.

    3. Built-in Tools and Features: Shopify provides a comprehensive set of tools to help you manage your inventory, track sales, and analyze customer data. Integrated SEO features also help ensure your store ranks well in search engine results, increasing visibility.

    4. Reliable Security: Security is critical for online businesses, and Shopify offers robust security measures, including SSL certification and PCI compliance, to keep customer data safe and secure.

    5. Scalable Solutions: As your business grows, Shopify can scale with you. Whether you're adding new products, expanding to new markets, or increasing your marketing efforts, Shopify can accommodate your growth without the need for a major site overhaul.

    6. Support and Community: Shopify provides 24/7 customer support and has a large community of developers and users who can offer advice, provide custom solutions, and share their experiences.

    These features make Shopify an excellent choice for our clients seeking a reliable, scalable, and easy-to-use e-commerce platform.

  • We manage customer service our clients’ online shoppers effectively using a mix of technology and personal touch. Our customer service platform integrates with Shopify for seamless communication. We use live chat, email, and social media to reach customers where they're most comfortable. Our team understands your products and policies to provide accurate, friendly support. Utilize automated tools like chatbots for common inquiries but ensure easy escalation to human agents for complex issues. Regularly analyze feedback and service metrics to refine your approach, enhancing customer satisfaction and loyalty. Always prioritize quick, empathetic responses to build trust and repeat business.

  • If well planned a Shopify store can be easy to manage with streamlined processes tha utilize Shopify’s built-in tools effectively. We use apps to organize your inventory and make products easy to find via on-site snd online search.

    We automate tasks such as inventory tracking, reordering, and email marketing campaigns with Shopify’s apps and integrations. Regularly update your product listings with clear, concise descriptions and high-quality images. Keep your design clean and navigation intuitive to enhance user experience. Regularly review analytics to understand customer behavior and refine strategies. Lastly, ensure your mobile responsiveness is optimal, as a significant amount of traffic comes from mobile devices.

Fulfillment

When we say “merch in a box” we mean it (literally). After the launch of a client’s merchandise line, we can help manage shipping, inventory, and customer support.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • When a client wishes to offer their products for sale to other retailers, we can set up an easy-to-use online catalog. We then handle the production and delivery of any purchase orders.